The Elm at River Park Frequently Asked Questions

The Elm at River Park offers a resort-style pool with sundeck, a 24-hour fitness center, resident clubhouse and lounge, game room, business center, coworking spaces, outdoor entertainment areas with grilling stations, a pet park, pet spa, and package services, along with controlled-access garage parking. Browse the full amenities list before scheduling a tour.

The pool and pool deck at The Elm at River Park are available daily from 10:00 AM to 10:00 PM. Residents and guests are expected to follow all posted pool rules and community guidelines.

Yes, The Elm at River Park features a fully equipped 24-hour fitness center with cardio equipment, strength-training equipment, and free weights.

Yes, The Elm at River Park is a pet-friendly community and welcomes up to two pets per apartment home. Breed and weight restrictions may apply.

The fitness center at The Elm at River Park is open 24 hours a day. The business center is available from 7:00 AM to 11:00 PM, the game room is open from 9:00 AM to midnight, and the pool is open daily from 10:00 AM to 10:00 PM.

The pool at The Elm at River Park is open year-round, though it is not heated. Pool availability may be affected by weather conditions, maintenance needs, or community events.

Yes, The Elm at River Park offers coworking and business center spaces designed to support residents who work remotely, study, or need a quiet place to focus.

The Elm at River Park is located in the desirable River Park/Clearfork area of southwest Fort Worth, offering convenient access to shopping, dining, entertainment, outdoor recreation, and major employment centers.

Yes, residents of The Elm at River Park enjoy convenient access to a variety of grocery stores, restaurants, coffee shops, and retail destinations. Nearby options include Walmart, Whole Foods Market, Tom Thumb, H-E-B, and the many shopping and dining establishments at The Shops at Clearfork and throughout the surrounding River Park area.

The Elm at River Park is located approximately 15 minutes from Downtown Fort Worth and offers convenient access to major business districts, entertainment venues, and cultural attractions throughout the city. Get exact driving directions from any starting point on our maps and directions page.

Nearby grocery options for The Elm at River Park include a Neighborhood Walmart, Whole Foods Market, Tom Thumb, Trader Joe's, and H-E-B, providing residents with a variety of shopping choices just minutes from the community.

Residents of The Elm at River Park enjoy easy access to Trinity Trails, Clearfork Trailhead, River Park Trail System, and several nearby parks and outdoor recreation areas ideal for walking, running, biking, and enjoying the outdoors.

Major employers near The Elm at River Park include Lockheed Martin, Texas Health Resources, Cook Children's Health Care System, American Airlines, Alcon, BNSF Railway, and several major employers located in Downtown Fort Worth.

Yes, several educational institutions are located near The Elm at River Park, including Texas Christian University (TCU), Texas Wesleyan University, and various public and private schools throughout the area.

The River Park/Clearfork area combines the convenience of city living with access to outdoor recreation, upscale shopping, dining, entertainment, and major employment centers. Its proximity to Trinity Trails, The Shops at Clearfork, and Downtown Fort Worth makes it one of the most desirable areas in the city.

The Elm at River Park welcomes up to two pets per apartment home.

Yes, certain breed restrictions apply at The Elm at River Park. Residents should contact the leasing office for a complete list of restricted breeds and current pet policy guidelines, including a review of the full pet policy.

Yes, The Elm at River Park requires a $250 non-refundable pet fee, a $250 refundable pet deposit, and $25 in monthly pet rent for each pet. See the full pet policy for complete details.

Yes, The Elm at River Park offers a private dog park and an on-site pet spa, providing convenient spaces for exercise, play, and pet grooming.

Requests for exotic pets at The Elm at River Park are reviewed on a case-by-case basis. Residents should contact the leasing office before bringing any exotic animal to the community.

Yes, several veterinary clinics, pet hospitals, pet supply stores, boarding facilities, and grooming services are located within a short drive of The Elm at River Park, making it convenient for residents to care for their pets.

Residents at The Elm at River Park can submit service requests online through the resident portal at any time, or contact the leasing office during business hours for assistance.

If locked out during office hours at The Elm at River Park, residents should visit the leasing office with a valid photo ID for assistance. After-hours lockout assistance may be available through the emergency maintenance team, and applicable lockout fees may apply in accordance with the lease agreement.

Yes, The Elm at River Park offers 24-hour emergency maintenance services. Residents experiencing an emergency after office hours should call the leasing office and follow the prompts to reach the on-call maintenance technician.

Emergency maintenance at The Elm at River Park includes plumbing leaks, sewer stoppages, or broken water lines; loss of heat when it's below 55°F outside; loss of air conditioning when it's above 90°F outside; loss of electrical power; a refrigerator or freezer not cooling properly; loss of water or hot water; broken exterior door locks; or any condition that could cause a fire or immediate risk to resident safety.

There is no charge for routine maintenance repairs resulting from normal wear and tear at The Elm at River Park. Residents may be responsible for repair costs resulting from negligence, misuse, unauthorized alterations, or resident-caused damage.

Prior to move-in at The Elm at River Park, residents should ensure all required lease documents are completed, move-in costs are paid, and electricity service is scheduled to begin on the move-in date. Updating your address and scheduling movers in advance is also recommended.

Yes, designated loading and unloading areas are available at The Elm at River Park to assist residents during the move-in and move-out process. Contact the leasing office in advance for guidance on the best location for your building.

Residents are encouraged to schedule their move-in or move-out with the leasing office. While elevators are not specifically reserved, scheduling your move helps prevent multiple residents from moving at the same time and allows for a smoother moving experience. Contact the leasing office to coordinate your move and receive any additional moving instructions.

At The Elm at River Park, residents must complete all lease requirements and ensure utilities are properly established prior to move-in. On move-in day, keys and access credentials are provided by the leasing office. For move-outs, residents must provide proper notice as outlined in their lease agreement, return all keys and access devices, and leave the apartment in accordance with move-out guidelines.

No, tours of The Elm at River Park are complimentary and available to all prospective residents.

The on-site management team at The Elm at River Park is available during office hours to assist residents and prospective residents with questions, concerns, and leasing needs.

The leasing office at The Elm at River Park is located at 2500 River Park Drive, Fort Worth, TX 76116. From River Park Drive, turn into the community and continue through the main entrance. The leasing office is immediately on the right-hand side near the front of the property, with visitor parking directly in front.

Yes, The Elm at River Park offers virtual and video tour options for prospective residents who are unable to visit the community in person. Set up a virtual tour to see the space in real time.

The leasing office at The Elm at River Park is open Saturdays from 10:00 AM to 5:00 PM. Office hours may vary throughout the year, so for current weekday hours, residents should visit the website or contact the leasing office directly.

Residents can contact the leasing office at The Elm at River Park by phone, email, or by visiting in person during office hours. Contact information is available on the website and in resident communications.

Yes, The Elm at River Park offers reserved parking spaces for an additional monthly fee, as well as on-site EV charging stations for residents and guests with electric vehicles.

While most residents at The Elm at River Park find personal vehicles to be the most convenient mode of transportation, public transportation options are available within the surrounding Fort Worth area.

Guest parking at The Elm at River Park is available directly in front of the leasing office, with designated visitor parking areas mostly located on the 5th floor of the parking garage. Visitors should park only in marked visitor spaces and follow all posted parking guidelines.

All parking at The Elm at River Park is first-come, first-served, aside from reserved spaces available for an additional monthly fee.

Yes, The Elm at River Park offers controlled-access garage parking for residents.

The Elm at River Park offers convenient access to major roadways, including Chisholm Trail Parkway, I-20, and other key Fort Worth thoroughfares, making commuting throughout the metroplex simple. Check the exact route from any starting point using our map and directions page.

The Elm at River Park establishes water, sewer, and trash services as part of the move-in process. Residents are responsible for setting up their electricity service prior to move-in and ensuring the account is active by their scheduled move-in date.

Residents at The Elm at River Park may choose between AT&T and Spectrum for internet and cable services. Availability of specific service packages and speeds may vary.

Residents at The Elm at River Park are responsible for electricity service and all utility-related charges. Water, sewer, and trash services are established by the community and billed back to residents through their monthly statement.

Yes, utility charges at The Elm at River Park are billed through a third-party billing provider and will appear on the resident's monthly statement.

Residents at The Elm at River Park are responsible for starting, transferring, or disconnecting electricity service directly with the provider. Water, sewer, and trash services are managed by the community and activated or discontinued according to lease dates.

Yes, utility usage at The Elm at River Park is individually metered and billed based on each apartment home's consumption.

No, The Elm at River Park does not require residents to carry renter's insurance. Instead, residents participate in the community's Damage Waiver Program, billed at $15 per month. This program does not cover personal belongings, so residents may still wish to obtain renter's insurance for their own protection.

Rent at The Elm at River Park is due on the first day of each month and can be paid through the resident portal.

Yes, late fees may be assessed at The Elm at River Park if rent is not paid by the deadline outlined in the lease agreement. Residents should refer to their lease for specific fee amounts and payment terms.

Security deposits at The Elm at River Park range from $400 to $1,200, depending on screening results and qualification criteria.

Yes, upfront costs at The Elm at River Park may include the application fee, administrative fee, security deposit, prorated rent, and any applicable pet fees or other charges due before move-in.

Prospective residents can apply for an apartment at The Elm at River Park online through the website or with assistance from the leasing team. The application process includes completing an application, paying the required application fees, and submitting any requested documentation.

Yes, lease terms ranging from 3 to 14 months may be available at The Elm at River Park, subject to availability and pricing. Contact the leasing office for current lease term options.

The Elm at River Park evaluates applications using a variety of factors, including credit history, income, rental history, and overall screening results. Because each application is reviewed individually, there is no specific credit score requirement.

Yes, guarantors may be accepted at The Elm at River Park for applicants who do not independently meet qualification requirements. Additional screening criteria and documentation may apply.

Applicants at The Elm at River Park are required to provide a valid government-issued photo ID, proof of income, and any additional documentation requested during the screening process.

The Elm at River Park apartment homes feature modern finishes, stainless steel appliances, quartz countertops, wood-style flooring, spacious closets, in-home washers and dryers, private outdoor spaces in select homes, and smart home technology. Browse the photo gallery to see these finishes in every home.

Yes, every apartment home at The Elm at River Park includes a full-size washer and dryer for added convenience.

Apartment homes at The Elm at River Park feature a complete kitchen appliance package, including a refrigerator, oven or range, microwave, dishwasher, and garbage disposal. Select homes may offer additional upgraded features.

Many floor plans at The Elm at River Park feature spacious walk-in closets and additional storage options. Availability varies by floor plan.

The Elm at River Park offers a variety of one-, two-, and three-bedroom floor plans designed to accommodate different lifestyles and needs. Prospective residents can compare all available layouts before scheduling a tour.

Yes, high-speed internet service is available throughout The Elm at River Park through AT&T or Spectrum.

Yes, apartment homes at The Elm at River Park include smart home technology, such as keyless entry and smart thermostats, designed to enhance convenience and comfort.

Yes, all apartment homes at The Elm at River Park include modern pull-down window shades for privacy, light control, and convenience.